Tech giant Google and online education leader Coursera today announced the launch of a certificate course aimed at filling entry-level IT support jobs globally.
The
Google IT Support Professional Certificate, developed by subject-matter
experts at Google and offered exclusively on Coursera, will help anyone
with no prior experience to be ready for an entry-level IT support job
in 8 to 12 months.
The programme will allow learners to share
their information with a host of top companies looking to hire
entry-level support professionals, including Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKSystems, UPMC, and, of course, Google.
"Finding
qualified IT personnel is a challenge many companies face. With 150,000
open roles in IT support, it is one of the fastest growing occupations
in the country," said Ben Fried, Vice President and Chief Information
Officer at Google.
Fried further said, "We developed this
curriculum to address this problem head-on. We are looking forward to
working with Coursera, our non-profit grantees and participating
corporations to create opportunities for thousands of learners."
According
to an HBS study on jobs that require training but not a formal degree,
IT support offers clear pathways that enable people without a college
degree to rise to higher-level positions.
"Our collaboration with
Google and top employers is designed to provide anyone, regardless of
their prior experience or training, with the resources they need to
succeed as IT professionals" said Raghav Gupta, India Country Director,
Coursera.
Registrations for the programme opens on January 16 and all courses will launch on January 23.
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